ConsultCloud – Security Policy / Security Statement
Last updated: November 20, 2025
At ConsultCloud, the security of our platform and the protection of your information are top priorities. This Security Policy explains how we safeguard data, maintain a secure environment, and respond to potential security issues.
1. Security by Design
ConsultCloud is built with security at the core of our infrastructure and development lifecycle. We use secure coding best practices, perform internal reviews, and regularly assess our systems to reduce vulnerabilities.
2. Data Encryption
- In transit: All data exchanged between your browser and our systems is encrypted using HTTPS/TLS.
- At rest: Sensitive information stored in our systems is encrypted using industry-standard encryption technologies.
We never store plaintext passwords.
3. Access Control
Access to systems and customer data is limited only to authorized personnel who require access to perform their job functions. Access is logged and regularly reviewed according to the principle of least privilege.
4. Continuous Monitoring
ConsultCloud infrastructure is continuously monitored for:
- Unauthorized access attempts
- Network anomalies
- Unusual application behavior
- Potential service disruption
When issues are detected, we respond quickly to investigate and mitigate risks.
5. Regular Updates & Vulnerability Management
We proactively apply security patches and updates to our systems and dependencies. We regularly scan for vulnerabilities and take action to remediate them based on severity and risk.
6. Third-Party Providers
We work only with reputable service providers that maintain strong security practices. When third-party tools or integrations are used, we evaluate them to ensure they meet our expectations for data protection.
7. Business Continuity & Disaster Recovery
Backups are performed regularly to prevent data loss. In the event of a system failure or outage, we have procedures to restore services and minimize downtime.
8. Reporting Security Issues
We take security reports seriously and encourage responsible disclosure.
If you believe you've found a vulnerability or security concern, please contact us immediately at: security@consultcloud.io
We ask that you:
- Do not exploit the issue
- Do not share it publicly before we resolve it
- Provide as much detail as possible so we can investigate quickly
9. No Guarantee
While we are committed to maintaining a secure platform and take significant precautions, no system can be guaranteed to be 100% secure. We continuously improve our practices to reduce risk and protect our users.
10. Contact
For questions or concerns about ConsultCloud security, contact: security@consultcloud.io